Cookie policy

Website: https://www.builttoroam.co.uk

This Cookie Policy explains how Built to Roam Ltd ("Built to Roam", "we", "us", or "our") uses cookies and similar technologies when you visit our website www.builttoroam.co.uk (the "Website") or use any related sites, services, or features (collectively, the "Services").

This Cookie Policy should be read alongside our Privacy Policy, which explains how we process personal data more generally.

For non-essential cookies (such as analytics cookies), we ask for your consent via our cookie banner. You can choose to accept only essential cookies or to allow analytics cookies as well. You can change or withdraw your consent at any time by adjusting your browser settings or clearing cookies from your device.

Some engagement metrics (such as counting views of converter profiles and van ads) are measured server-side and do not rely on analytics cookies or local storage.

This Cookie Policy does not apply to the practices of third parties that we do not own or control, including campervan converters, private sellers, or third-party services that you may access through our platform.

1. What are cookies?

Cookies are small text files that are placed on your device (such as a computer, smartphone, or tablet) when you visit a website. They allow the website to recognise your device and store information about your preferences or previous interactions.

Some cookies are strictly necessary for the Website to function correctly. Other cookies are non-essential and are only used if you provide your consent.

2. How we use cookies

2.1 Essential cookies

We use strictly necessary cookies to:

• ensure the Website and user accounts function correctly and securely;
• enable core features such as navigation and access to secure areas;
• remember basic settings during your session; and
• help diagnose and resolve technical issues.

These cookies are always enabled and cannot be switched off using our tools, as the Website would not function properly without them. You can block these cookies via your browser settings, but this may cause parts of the Website to stop working.

2.2 Analytics cookies (consent required)

With your consent, we use first-party analytics cookies to understand how visitors use the Website so that we can improve performance, usability, and content. In particular, we use cookies to:

• measure views of converter profiles and campervan listings;
• understand which pages and listings are most frequently visited; and
• identify general trends in how the Website is used.

Our analytics cookies are limited to our own view-tracking features. We do not currently use separate third-party analytics platforms such as Google Analytics for this purpose.

Where we measure views server-side without cookies (for example, applying short-lived throttling to reduce refresh-spam), this is not done via analytics cookies.

2.3 Third-party service cookies

Certain features on the Website are provided by third-party services. These providers may set their own cookies (or similar technologies) when their content or services are loaded or used, for example to provide secure payments or embedded media.

These third-party cookies are primarily used to support the operation of those services (for example, payment processing or video playback) and are governed by the relevant third party's own privacy and cookie policies.

3. Types of cookies we use

The main types of cookies used on the Website are:

3.1 Strictly necessary cookies

These cookies are essential for the operation and security of the Website. They include, for example:

• Authentication and session cookies provided by our authentication provider (Supabase), which allow you to log in, stay logged in, and access your dashboard securely.

3.2 First-party analytics cookies

These cookies help us understand how the Website is used so that we can improve it. They may include:

• Cookies that help us understand general site usage patterns.

3.3 Third-party service cookies

We use certain third-party services that may set cookies when you interact with them, including:

• Stripe – to process secure payments for certain paid features, such as listing boosts. Stripe may set cookies to support payment security and fraud prevention. For more information, see Stripe's privacy and cookie documentation.
• Embedded media providers such as YouTube or Vimeo – to display embedded video content on project or listing pages. These providers may set cookies when videos are loaded or played.
• Maps providers such as Google Maps – to display map content for locations. Google may set cookies when maps are loaded or interacted with.

We do not control these third-party cookies directly. Their use is governed by the privacy and cookie policies of the relevant providers.

4. Specific cookies used

The specific cookies used on the Website may change over time as we improve or update our Services. As at the date of this Cookie Policy, examples of cookies we use include:

• Cookie consent preference – a first-party cookie that remembers whether you have chosen to allow only essential cookies or to enable analytics cookies as well.
• Supabase authentication cookies – first-party cookies set by our authentication provider to keep you logged in and to protect the security of your account.

We do not currently use advertising or retargeting cookies (such as Facebook Pixel or Google Ads remarketing tags) on the Website.

5. Managing your cookie preferences

When you first visit the Website, you will see a cookie banner that allows you to choose between:

• Essential only – only strictly necessary cookies will be used; analytics cookies will be disabled.
• Accept all – both essential and first-party analytics cookies will be used.

You can change your preferences at any time by adjusting your browser settings to block or delete cookies, or by clearing cookies set by the Website. You can usually find cookie controls in the "Privacy" or "Security" section of your browser settings.

Please note that disabling or deleting certain cookies (particularly essential cookies) may impact the functionality and performance of the Website, and some features may no longer work correctly.

6. Updates to this Cookie Policy

We may update this Cookie Policy from time to time, for example to reflect changes to the cookies we use, the Services we offer, or applicable legal requirements.

When we make changes, we will post the updated Cookie Policy on this page and update the "Effective from" date at the top. We encourage you to review this page periodically to stay informed about our use of cookies and similar technologies.

7. Contact us

If you have any questions about this Cookie Policy or our use of cookies, please contact us at:

Built to Roam Ltd
Email: hello@builttoroam.co.uk